Waterloo Regional Campus Faculty Development

Registration is now open for this Waterloo Regional Campus, Faculty Development event:

Communication in Crisis

Date and Time: Thursday June 11th, 2020 from 7:30pm – 9:15pm EDT

💻 Zoom Virtual Event

Register for this event here

Planning committee statement

Are you an effective leader in crisis scenarios? The COVID-19 pandemic has highlighted the importance of adaptive leadership approaches in changing environments. The complexity of circumstances is further compounded when different enabling and governing constraints, priorities and perspectives exist. This workshop will give you the skills needed to lead teams through simple, complicated, complex and chaotic scenarios. You will learn how to categorize scenarios according to the Cynefin framework, deepen your understanding of various perspectives, and work through simulated case studies to design context-appropriate crisis navigation strategies.

Learning objectives

At the end of the workshop participants will be able to:

  • Classify the complexity of clinical challenges using the Cynefin framework

  • Recognize various perspectives to be considered in crisis-related communications

  • Gain skills in navigating crisis-related clinical challenges through simulated case studies


Workshop Structure:

7:30 - 7:40 Introduction & Icebreaker Activity

7:40 - 8:00 Cynefin Framework Exercise

8:00 - 8:20 Scenario #1

8:20 - 8:30 Break

8:30 - 8:50 Scenario #2

8:50 - 9:00 Key Takeaways & De-Brief


Sarrah Lal, Facilitator

Dr. Alim Pardhan, Clinical Facilitator

Dr. Michelle Welsford, Clinical Facilitator

Dr. X. Catherine Tong, Faculty Development Coordinator